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At Propaga, our Buy Now, Pay Later (BNPL) solution involves a robust flow that seamlessly integrates various interfaces and backend functionalities. Let’s dive into the technical details of how our system operates:

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Checkout Interface Integration

Our Checkout Interface serves as the initial point of interaction, enabling wholesalers to seamlessly integrate BNPL functionality into their checkout process. Integration is achieved through an API/SDK setup, ensuring a smooth user experience during user registration and facilitating payments.

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Technical Focus

  • API/SDK Integration: Engineered for scalability and easy adoption.
  • User Experience: Prioritizes transparent fee information and minimal steps at checkout.

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Customer Interface via WhatsApp

At checkout, the Customer Interface comes into play, employing the WhatsApp API to engage with users effectively. This interface delivers crucial functionalities such as providing payment information, offering customer support, delivering account details, and issuing timely payment reminders.

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Customer Support and Collections Portals

Our system is equipped with dedicated portals for customer support and collections management. These portals empower customer success agents and collections teams to efficiently handle customer queries, manage delinquent accounts, and categorize interactions for streamlined operations.

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Visualizing the BNPL Flow

Propaga BNPL Flow This comprehensive flowchart illustrates the end-to-end process, showcasing the interaction between different interfaces and backend components to ensure a seamless BNPL experience. Our BNPL solution is meticulously designed to cater to wholesalers’ needs while laying the groundwork for scalability across multiple B2B marketplaces and distributors. This technical breakdown sheds light on the intricate mechanisms powering our BNPL system, enabling a frictionless experience for both users and partner platforms. Stay tuned for further updates as we refine and expand our BNPL capabilities!